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- Click on Jira Administration icon in the top-right corner of the window (cog)
- Click on "IssuesUser management" in the drop-down box
Next to "Name", type in "Pending Tasks" and click the "Create" button
Now, select all of the screens where you want your Custom Field to be displayed. When finished, click "Update" at the bottom
Now repeat steps 4-7, only this time you're going to name the field "VERA Sync ID"
After adding the custom field, click on the pop up that appears to Perform a Re-Index Field Value Email address Full name VERA Sync User Username Password
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