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Info

For more information on setting logging levels, see Updating the Logging Level for VERA Server

For more information on configuring log files, see Configuring Logging for Vera Server and Microservices

VERA maintains several log files that can be used to troubleshoot issues and audit activity.  The following table itemizes the various log files that are maintained, their purpose, and their default locations.

Component

Filename *

Purpose

Default Location **

VERA Web Portal

vera-web-error_[YYYY-MM-DD].json

Contains error messages logged by the VERA web portal.

%VERA_WEB_DATA_DIR%/Logs

vera-web-info_[YYYY-MM-DD].json

Verbose activity log for the VERA web portal.

%VERA_WEB_DATA_DIR%/Logs

vera-web-startup_[YYYY-MM-DD].json

Event log for the VERA web portal's web server.

%VERA_WEB_DATA_DIR%/Logs

VERA API Server

vera-server-messages-[YYYMMDD].txt

Communication log of messages received by the VERA API.   When FULL logging is enabled, internal messages inside the application are also recorded.

%VERA_SERVER_DATA_DIR%/Logs

vera-server-info-[YYYYMMDD].txt

Event log for the VERA API's web server.

%VERA_SERVER_DATA_DIR%/Logs

vera-server-errors-[YYYYMMDD].txt

Contains error messages from the VERA API.

%VERA_SERVER_DATA_DIR%/Logs

vera-server-api-connections-testconnection-[YYYYMMDD].txt

Event log related to testing connections.

%VERA_SERVER_DATA_DIR%/Logs

vera-server-messages-webhooks-[YYYYMMDD].txt

Event log for webhooks sent to Vera modules.

%VERA_SERVER_DATA_DIR%/Logs

vera-server-database-[YYYYMMDD].txt

Event log for communications to MongoDB.

%VERA_SERVER_DATA_DIR%/Logs

vera-server-verification-[YYYYMMDD].txt

Event log for the verification service.

%VERA_SERVER_DATA_DIR%/Logs

vera-server-api-routes-routeevents-[YYYYMMDD].txt

Event log related to route events sent to microservices.

%VERA_SERVER_DATA_DIR%/Logs

vera-server-worker-qtest-[YYYYMMDD].txt

Event log for the qTest microservice.

%VERA_SERVER_DATA_DIR%/Logs

vera-server-api-qtest-routeactions-[YYYYMMDD].txt

Event log for incoming qTest route actions.

%VERA_SERVER_DATA_DIR%/Logs

vera-server-messages-qtest-[YYYYMMDD].txt

Event log for the messages sent to qTest.

%VERA_SERVER_DATA_DIR%/Logs

vera-server-connections-[YYYYMMDD].txt

Event log for the Connections module.

%VERA_SERVER_DATA_DIR%/Logs

vera-server-migration-[YYYYMMDD].txt

Event log for migrations in the Users module.

%VERA_SERVER_DATA_DIR%/Logs

vera-server-domains-[YYYYMMDD].txt

Event log for the Domains module.

%VERA_SERVER_DATA_DIR%/Logs

vera-server-messages-jira-[YYYYMMDD].txt

Event log for messages sent to Jira.

%VERA_SERVER_DATA_DIR%/Logs

vera-server-worker-jira-[YYYYMMDD].txt

Event log for the Jira module.

%VERA_SERVER_DATA_DIR%/Logs

vera-server-api-jira-routeactions-[YYYYMMDD].txt

Event log for route actions from Jira.

%VERA_SERVER_DATA_DIR%/Logs

Results--[Name]-[YYYY-MM-DD--HH-MM-SS].txt

Result logs for user import operations. The [Name] placeholder represents the name of the CSV file that was imported. The date and timestamp placeholder represents the date and time that the import occurred.

%VERA_SERVER_DATA_DIR%/UserImports

VERA for Jira Addon

atlassion-jira.log

Verbose activity log for Jira, including error messages reported by Tx3's Jira addon.

C:\Program Files\Atlassian\Application Data\JIRA\log

qTest VERA Integration

Manager Logs only

Verbose activity logs for qTest Manager. Follow the steps here for more information: https://support.qasymphony.com/hc/en-us/articles/115002920843-Harvesting-Logs-for-Support

./manager/logs/*

./manager/build/tomcat/logs

%VERA_SERVER_DATA_DIR%/Logs

* Filenames containing date stamps are rolling log files that change over daily.

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