Final approval from Vera fails
The following error is displayed in qTest on the record where the final approval failed.
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Vera could not apply the CompleteApproval task to the Tosca entity <>. Please verify that the Vera sync user is in the appropriate owning group. |
This error happens when Vera cannot change the Tosca record to COMPLETED via the Tosca Rest API.
Some common reasons for this error are:
The Service Account being used in the Tosca Connection settings in Vera is not a member of the locking group selected when the Tosca entity was routed for approval.
The Rest API is not configured to use the Execution Approval settings.
Resolution:
Ensure the user that is configured in the Tosca Connection is in the correct locking groups.
Follow the setup instructions here: https://tx3.atlassian.net/wiki/spaces/V20231/pages/270958593/Tosca+Integration+-+Tosca+Settings#Enable-Pre-execution-Approval-Add-In
Error: can’t request approval
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