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Known Issues and Limitations

KeySummaryKnown Issue Details
VS-139"Pending Tasks" field refreshes too slowly after route withdrawal.The Pending Tasks field in qTest and Jira is not immediately updated when the record is approved or rejected in VERA. The cached values are updated when the user invokes a browser refresh,
VS-170Rejection Reason is displayed when user creates a sub-task for a jira recordThe Rejection Reason displayed in the Jira App will persist when sub-task records are created. The cached rejection reason is removed when the user invokes a browser refresh.
VS-217Jira web panel hangs on issues without a sync ID.The VERA Approval Route progress spinner and the message "Please wait for VERA to load" is displayed when an issue without a VERA Sync ID is selected from the Issues icon in the Jira sidebar.
VS-221Rejection Reason box lingers in the Issues list.The Rejection Reason displayed in the Jira App will persist when other Jira records are selected. The cched rejection reason is removed when the user invokes a browser refresh.