Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1 Current »

System Administrators can unlock a locked user account before the configured Lockout Period has elapsed by following these instructions:

Unlock a Locked User Account

  1. Access the Administration Area

  2. Navigate to the User Management Page. 

  3. Locate the Locked User and open their User Profile page.

  4. The following information bar will appear:

  5. Click the “Click here” link in the message to unlock the user.

  • No labels