Deactivating/Activating User Accounts

It may become necessary to prevent a user from logging into Vera. System administrators can deactivate user accounts via the User Management table or from the User Profile screen. Follow the directions below to deactivate a user account. The same procedure can be followed to activate a previously deactivated user.

Deactivate/Activate a User Account from the User Profile Page

Users assigned to the System Administrator roles are able to deactivate users.

1. Access the Administration Area

2. Navigate to the User Management Page. 

3. Locate the User profile by filtering by one or more of the columns

4. To open user profile, select the edit icon or select the Full Name hyperlink to display Edit User page

5. Click the Active slider to deactivate the user:

Open

Example of an active user.

6. Then click Save Changes to commit the change to the system.

7. The Active field will look like this when a user has been deactivated:

Open

Example of a deactivated user.

Deactivate/Activate a User Account from the User Management Table

Users assigned to the System Administrator roles are able to deactivate users.

1. Access the Administration Area

2. Navigate to the User Management Page. 

3. Locate the User profile by filtering by one or more of the columns

4. Click the Deactivate button in the Actions column for the correct user.

5. Click Deactivate to confirm the deactivation.