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Follow the below steps to create the VERA System Role. The VERA System role will be utilized to restrict approval and rejection transitions from Routing for Approval to just the VERA service account. This role should only contain the VERA service account and should not be assigned to any other users.

  1. Navigate to the Jira Administration Settings > System > Project Roles
  2. Add a Tx3 VERA System Project role and click Add Project Role
  3. Once added, under the Actions column, click Manage Default Members
  4. In the Default Users column, click Edit
  5. Add the VERA service account
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