Retrieving Log Files
- HB Farris
For more information on setting logging levels, see Updating the Logging Level for VERA Server
For more information on configuring log files, see Configuring Logging for Vera Server and Microservices
VERA maintains several log files that can be used to troubleshoot issues and audit activity. The following table itemizes the various log files that are maintained, their purpose, and their default locations.
Component | Filename * | Purpose | Default Location ** |
|---|---|---|---|
VERA Web Portal | vera-web-error_[YYYY-MM-DD].json | Contains error messages logged by the VERA web portal. | %VERA_WEB_DATA_DIR%/Logs |
vera-web-info_[YYYY-MM-DD].json | Verbose activity log for the VERA web portal. | %VERA_WEB_DATA_DIR%/Logs | |
vera-web-startup_[YYYY-MM-DD].json | Event log for the VERA web portal's web server. | %VERA_WEB_DATA_DIR%/Logs | |
VERA API Server | vera-server-messages-[YYYMMDD].txt | Communication log of messages received by the VERA API.  When FULL logging is enabled, internal messages inside the application are also recorded. | %VERA_SERVER_DATA_DIR%/Logs |
vera-server-info-[YYYYMMDD].txt | Event log for the VERA API's web server. | %VERA_SERVER_DATA_DIR%/Logs | |
vera-server-errors-[YYYYMMDD].txt | Contains error messages from the VERA API. | %VERA_SERVER_DATA_DIR%/Logs | |
vera-server-api-connections-testconnection-[YYYYMMDD].txt | Event log related to testing connections. | %VERA_SERVER_DATA_DIR%/Logs | |
vera-server-messages-webhooks-[YYYYMMDD].txt | Event log for webhooks sent to Vera modules. | %VERA_SERVER_DATA_DIR%/Logs | |
vera-server-database-[YYYYMMDD].txt | Event log for communications to MongoDB. | %VERA_SERVER_DATA_DIR%/Logs | |
vera-server-verification-[YYYYMMDD].txt | Event log for the verification service. | %VERA_SERVER_DATA_DIR%/Logs | |
vera-server-api-routes-routeevents-[YYYYMMDD].txt | Event log related to route events sent to microservices. | %VERA_SERVER_DATA_DIR%/Logs | |
vera-server-worker-qtest-[YYYYMMDD].txt | Event log for the qTest microservice. | %VERA_SERVER_DATA_DIR%/Logs | |
vera-server-api-qtest-routeactions-[YYYYMMDD].txt | Event log for incoming qTest route actions. | %VERA_SERVER_DATA_DIR%/Logs | |
vera-server-messages-qtest-[YYYYMMDD].txt | Event log for the messages sent to qTest. | %VERA_SERVER_DATA_DIR%/Logs | |
vera-server-connections-[YYYYMMDD].txt | Event log for the Connections module. | %VERA_SERVER_DATA_DIR%/Logs | |
vera-server-migration-[YYYYMMDD].txt | Event log for migrations in the Users module. | %VERA_SERVER_DATA_DIR%/Logs | |
vera-server-domains-[YYYYMMDD].txt | Event log for the Domains module. | %VERA_SERVER_DATA_DIR%/Logs | |
vera-server-messages-jira-[YYYYMMDD].txt | Event log for messages sent to Jira. | %VERA_SERVER_DATA_DIR%/Logs | |
vera-server-worker-jira-[YYYYMMDD].txt | Event log for the Jira module. | %VERA_SERVER_DATA_DIR%/Logs | |
vera-server-api-jira-routeactions-[YYYYMMDD].txt | Event log for route actions from Jira. | %VERA_SERVER_DATA_DIR%/Logs | |
Results--[Name]-[YYYY-MM-DD--HH-MM-SS].txt | Result logs for user import operations. The [Name] placeholder represents the name of the CSV file that was imported. The date and timestamp placeholder represents the date and time that the import occurred. | %VERA_SERVER_DATA_DIR%/UserImports | |
VERA for Jira Addon | atlassion-jira.log | Verbose activity log for Jira, including error messages reported by Tx3's Jira addon. | C:\Program Files\Atlassian\Application Data\JIRA\log |
qTest VERA Integration | Manager Logs only | Verbose activity logs for qTest Manager. Follow the steps here for more information: https://support.qasymphony.com/hc/en-us/articles/115002920843-Harvesting-Logs-for-Support | ./manager/logs/* ./manager/build/tomcat/logs |
%VERA_SERVER_DATA_DIR%/Logs
* Filenames containing date stamps are rolling log files that change over daily.
** These locations are based on the directories set during setup.